FREQUENTLY ASKED
QUESTIONS.
Our purpose is simple:
Make volunteering sustainable.
Our vision:
A future where every sporting club operates with the confidence, continuity and capability of a professional organisation without losing its community heart.
What does CAOS stand for?
Club Administration Outsourced Solutions.
We run your club’s admin — real people behind the phone and keyboard, answering your members’ questions and supporting your club promptly.
What will CAOS do for our Club
We manage registrations, member enquiries, committee support, compliance, financial reporting and documentation — so nothing falls through the cracks when volunteers change over.
How is your service different from hiring a part-time administrator?
The difference between us and a part-time administrator is that we are a team of people with documented knowledge and processes that protect the club when people inevitably move on from the club. We have the relevant knowledge and are available when your members need us meaning no more long waiting periods for responses and consistency in information received.
How much does CAOS cost / is there a lock in contract?
For under $10,000 a year, you get:
- 3 hours of expert admin support, every week
- 52 weeks a year — we don’t clock off in the off-season
- A real person who knows your club — not an app, not a call centre
That’s another member on your committee, for the whole year — for less than the cost of one part-time hire.
How is this different from a part-time administrator?
We’re a whole team with documented processes — not one person. That means consistency, faster responses, and your club stays protected when volunteers move on.
Still have a question?
Every club is different.
Tell us about your club and where your committee needs support — we’ll show you how CAOS can help
